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Exchange Policy

Our customer service policies are simple, straightforward and transparent and are drafted keeping your best interest in mind. If by any reason, you wish to part with a product you bought from Symbios or are unhappy with the quality of the product, you can always send it back to us for replacement with any other item. And we promise we will not quibble, argue or frame excuses. It is your right and we respect it. By doing this, we also ensure that our main motto of a memorable shopping experience remains intact; we wish to be in your good books.

Though we are always working hard to match your expectations and deliver you quality products, on time, but still, in case, you have decided that you want a replacement, we are ready to help you out. In case of the following scenarios you are liable to get a replacement without any deduction:

We have shipped a wrong product that is not matching with your order.
There is a manufacturing defect in the product ordered by you.Select your course

For Customer Support Related write to:

info@symbios.pk

Or Contact Us on: (021) 111 796 246

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Due to frequent currency fluctuation in Pakistan products availability / price may vary
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